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Project Manager UK Head Office

Primary purpose

The primary purpose of this role will be to:

  • To manage the operational delivery of contracted services to various new and existing clients, ensuring they are delivered to time and within budget.
  • To utilise project management expertise to improve the overall level of Customer Services received by clients of Traffilog UK.

Key Accountabilities

You will be required to manage a number of key contracts and will assume responsibility for:

  • Liaising with project management and operational staff within clients to ascertain and agree to requirements and timelines.
  • Undertaking gap analysis to identify activities and processes not currently covered within project plans.
  • Implementing / managing project plans with clients to ensure that milestones are set, met and agreed within deadlines.
  • Communicating information with relevant individuals within Traffilog UK to ensure that milestones are met.
  • Ensuring SLAs are maintained for each contract.
  • Ensuring customers realise and quantify the financial benefit / impact.
  • Produce an implementation delivery plan in line with requirements of customers.
  • Ensure all required enhancements and key services are successfully delivered to plan by ensuring costs, timescales, and resources are managed efficiently and effectively.
  • Effective management of issues and risks by taking appropriate action where these deviate from agreed tolerances.
  • Defining MI requirements and key milestones and establishing regular reporting.

Requirements

  • Excellent analytical skills.
  • Excellent problem-solving skills.
  • Strong leadership ability.
  • Excellent communication and presentation skills.
  • Ability to remain calm under pressure.
  • Excellent influencing and negotiating skills.
  • Intermediate or advanced level in all main MS applications such as Excel PowerPoint & Word.
  • Defining MI requirements and key milestones and establishing regular reporting.
  • Ability to work within a fast moving and changing environment.
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